Privacy Policy
At Stellaris Studios, located at 2300 Guadalupe St, Austin, TX 78705, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Our dedicated data protection officer, Emily Carter, can be reached at privacy@stellarisstudios.com or +1 8055176837 for any questions or concerns regarding your personal data.
1. Data Collection
1.1 Information You Provide
We collect information you directly provide to us, such as when you fill out a contact form, subscribe to our newsletter, request a quote, or interact with our customer support. This information may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project details
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type
- Operating system
- Referring website
- Pages you viewed
- The dates/times of your visits
- Cookies (see section 4)
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as social media platforms when you interact with our content on those platforms, or from marketing partners who help us reach potential clients.
2. Data Usage
2.1 Providing and Improving Services
We use the information we collect to provide, maintain, and improve our services, including:
- Responding to your inquiries and requests
- Providing customer support
- Personalizing your experience on our website
- Developing new features and services
- Analyzing website usage to improve our content and user experience
2.2 Marketing and Communication
With your consent, we may use your information to send you marketing communications about our services, promotions, and industry news. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
2.3 Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, including responding to subpoenas, court orders, or government requests.
3. Data Security
3.1 Security Measures
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data during transmission
- Implementing firewalls and intrusion detection systems
- Restricting access to personal information to authorized personnel only
- Regularly monitoring our systems for security vulnerabilities
- Conducting security audits to ensure the effectiveness of our security measures
3.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.
3.3 Data Breach Notification
In the event of a data breach, we will notify you and the appropriate authorities as required by applicable laws and regulations.
4. Cookies
4.1 What are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
4.2 How We Use Cookies
We use cookies for various purposes, including:
- Analyzing website traffic
- Personalizing your experience
- Enabling certain website features
- Targeting advertising
4.3 Types of Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and if you experience any errors. This information helps us improve our website.
- Functional Cookies: These cookies allow the website to remember your preferences, such as your language or region.
- Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
4.4 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website. For more information, please see our Cookies Policy.
5. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including for marketing purposes.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@stellarisstudios.com or +1 484-684-3952.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Stellaris Studios
2300 Guadalupe St
Austin, TX 78705
Email: privacy@stellarisstudios.com
Phone: +1 542-286-0600
Data Protection Officer: Emily Carter
8. Data Processing Activities
The table below outlines our data processing activities, providing transparency on how we handle your personal information.
| Activity | Data Collected | Purpose | Legal Basis | Retention Period |
|---|---|---|---|---|
| Website Contact Form | Name, Email, Message | Responding to inquiries, providing information | Consent | 1 year |
| Newsletter Subscription | Sending marketing communications, industry news | Consent | Until unsubscription | |
| Requesting a Quote | Name, Email, Phone, Company, Project Details | Providing a tailored quote for services | Contractual necessity | 3 years |
| Website Analytics | IP address, Browser type, Pages viewed | Improving website performance and user experience | Legitimate interest | 2 years |